Warranty Terms and Conditions
You will need to provide us with proof of your purchase to be able to take advantage of our warranty, so it is important that you keep written proof of our purchase.
Warranty periods:- Tranquillity Heated Towel Rails Premium Range 5 years
- Tranquillity Heated Towel Rails Standard Range 5 years
- Tranquillity Non heated Towel Rails Non Heated Range 5 years
- Tranquillity Accessories Square & Round 5 years
- Tranquillity Bathroom Cabinets Bathroom cabinets 5 years
- Tranquillity Oil filled towel rails Oil filled range 3 years
- Tranquillity Mirror Demisters Mirror Demisters 3 years
If your warranty applies Tranquillity NZ Ltd will
- Arrange for your product to be either repaired or replaced free of charge. Repair or replacement will be at Tranquillity NZ's discretion.
- Meet the cost of the repair or replacement of your product.